LIMITED
WARRANTY - (LIABILITY FOR REPAIR AND REPLACEMENT
ONLY)
(Twelve Months for Instrumentation.
Twenty-Four Months for Load Cells & Weigh Modules)
SENTRAN, LLC (Seller) warrants to the
Buyer that products manufactured by Seller are free from
defects in workmanship and materials. The foregoing warranty
is effective for a period of twelve (12) months/twenty-four
(24) months after the date of shipment from Seller, but
only if the products are used for their intended purpose
and are not abused. Equipment or parts which have been subject
to abuse, misuse, accident, alteration, neglect, unauthorized
repair or mis-installation are not covered by warranty.
No liability is assumed for expendable items such as cables
and connectors. No warranty is made with respect to Buyer's
equipment or to Seller's products produced to Buyer's specifications,
except as specifically stated in writing by Seller. If a
product is believed to be defective, Buyer shall promptly
notify Seller, in writing, and return the product to Seller
in original packaging, or similar, shipment prepaid, and
insured along with an explanation of the problem, within
twelve (12) months/twenty-four (24) months after the date
of shipment by the Seller. If the product is found by the
Seller's inspection to be defective in workmanship or materials,
the defective part, or parts, will either be repaired or
replaced, at the Seller's election, free of charge and returned
to the Buyer, transportation prepaid to any point in the
contiguous 48 states. If inspection by Seller does not disclose
any defect of workmanship or materials, or if Seller's inspection
indicates misuse or abuse of the product, Seller's regular
charges for inspection will apply, and the product will
be returned to the Buyer, transportation collect, unless
authorization is received to repair the product(s) in accordance
with Seller's regular rates and practices. THE FOREGOING
WARRANTY IS SELLER'S SOLE WARRANTY, AND ALL OTHER WARRANTIES
EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE
ARE NEGATED AND EXCLUDED. THE FOREGOING WARRANTY IS IN LIEU
OF ALL LIABILITY ON THE PART OF THE SELLER. IN NO EVENT
SHALL SELLER BE LIABLE FOR LOSS OF PROFITS, OR INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR OTHER SIMILAR DAMAGES
ARISING OUT OF ANY BREACH OF THIS WARRANTY PROVISION. Buyer's
sole remedy, and Seller's sole obligation, for alleged product
failure, whether under warranty claim or otherwise, shall
be the aforestated obligation of the Seller to repair or
replace product(s) returned within twelve (12) months/twenty-four
(24) months after the date of original shipment. All obligations
of Seller shall terminate within twelve (12) months/twenty-four
(24) months after date of original shipment from Seller.
No agent, employee or representative
of the Seller has any authority to bind the Seller to any
affirmation, representation or warranty, and unless an affirmation,
representation or warranty is made by an authorized agent,
employee or representative of the company, and is specifically
included in the Agreement, no such instrument shall be enforceable
by Buyer.
This warranty integrates, merges, and
supercedes any other offers, negotiations, and agreements
concerning Seller's warranty obligation and constitutes
the entire agreement between all concerned parties. Buyer's
order, payment or use of subject products shall constitute
Buyer's unqualified acceptance of this warranty in its entirety.
Additional or differing terms or conditions proposed by
Buyer or included in Buyer's order are hereby objected to
by SENTRAN, LLC and have no effect unless specifically accepted
in writing by SENTRAN, LLC.
Our acceptance of your order is subject
solely to the terms of our limited warranty stated herein.
CREDIT RETURN POLICY
Any product purchased can be returned
for credit or exchange during the 30 days immediately following
the date of shipment from Seller, by the original Buyer
only. This policy excludes returns for warranty consideration.
Credit returns are subject to a restocking fee of not less
than 10% of the list price of the product(s) returned. Custom
products, or products produced to Buyer's specifications,
can not be returned for credit.
The restocking fee is accessed to cover
the costs of administrative, inspection, testing, and handling
operations that are required to certify the merchantability
and fitness of returned product(s). Any product which has
been used or that requires any repair or refurbishment can
not be sold as a new product, and appropriate charges will
apply. Used products are sometimes sold at discounted prices,
or they are destroyed.
All such items should be returned in
their original packaging, or similar, shipment prepaid,
and insured along with an explanation of the problem. Any
damage not reported when the purchaser originally received
the product(s) is also subject to reasonable fees. The purchaser
will be advised of these fees at the time they are accessed.
All items returned must be returned under an RMA (Return
Material Authorization) number issued by SENTRAN's Customer
Service Group. The RMA number should be clearly marked on
the outside of the box.
SENTRAN, LLC |